What To Look For In A Virtual COO

What do you need to look for in a Virtual COO?  Every business executive or entrepreneur has their own strengths and weaknesses. It’s unlikely they possess the skills or the time commitment needed to be an expert in all facets of starting, managing, growing, and maintaining a successful business venture. There comes a time when delegating tasks and responsibilities becomes the most cost effective and business savvy decision to make. For many companies, the best choice is a Virtual COO to assist in the strengthening of the day to day operations of the business. When that time comes it’s important to find a Virtual COO that you can work well with and is a good match for your needs.  You need someone who is trustworthy, has the necessary expertise, is persistent, and dedicated to getting the job done.

The list of qualities to look for in a potential Virtual COO largely depends on the work you are planning to delegate to them.  You may require certain applications that can be specialized to your field of work or, at least, some skills or familiarity with a similar set of applications. You may be looking at process improvement strategies, financial management improvement, customer satisfaction and communication needs, or a myriad of other items that need attention now.

Regardless of the business specifics there are some basic traits to look for in a successful business relationship with a Virtual COO:

  1. Organization - Your Virtual COO should have an organizational system that keeps them on top of the work they need to do.  You should also implement a project management system that you both can collaborate on so tasks and delegations do not fall through the cracks.
  2. Commitment - Your Virtual COO should have an unwavering commitment to you, your business, and your clients.  If your Virtual COO isn’t interested in your business, they’re less likely to put in the effort or quality of work you are looking for.
  3. Communication - Your Virtual COO should have impeccable communication skills.  It’s important to set expectations on how you and your Virtual COO will communicate with each other and your clients.
  4. Persistence - Your Virtual COO should be persistent in getting the job done.  Communicating deadlines and completing tasks is extremely important to growing your business.  

If your Virtual COO excels at these 4 traits you can have the faith and confidence that they are as committed to your success as you are.